Thank you for shopping with Digioxa Shop. We value your trust and are committed to providing a seamless shopping experience. Please read our Shipping and Delivery Policy carefully to understand how we process and deliver your orders.
1. Processing Time
- All orders are processed within 24 hours of receiving payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping & Delivery Time
- We aim to deliver all digital products and services within 48 hours of order confirmation.
- Delivery times may vary slightly due to technical or operational constraints, but we ensure timely communication in case of any delays.
3. Shipping Charges
- We do not charge any additional shipping fees for digital products and services.
- If any future shipping charges apply, they will be clearly mentioned on the checkout page before payment.
4. Delivery Method
- Since we provide digital products and services, all orders will be delivered via email or other electronic methods.
- Customers must ensure that they provide a valid email address and contact details during checkout to avoid delivery issues.
5. Order Tracking & Confirmation
- Customers will receive an order confirmation email immediately after successful payment.
- Once the order is processed and ready for delivery, an email containing the order details and delivery status will be sent.
- If you do not receive a confirmation email within 24 hours, please contact us at digioxashop@gmail.com or call us at 9220949101.
6. Refund & Cancellation Policy
- Customers can request a cancellation within 2 hours of placing the order.
- Once the order is processed, cancellations will not be possible.
- Refunds will only be issued for orders canceled within the allowed time frame and will be processed within 5-7 business days.
7. Failed or Delayed Delivery
- If an order is not delivered within 48 hours, customers should contact our support team immediately.
- In cases where technical issues or unforeseen circumstances delay delivery, we will notify the customer and provide an updated timeline.
- If delivery is not possible due to incorrect details provided by the customer, we are not responsible for resending the order.
8. Customer Support
For any queries regarding your order, shipping, or delivery, please contact us:
- Email: digioxashop@gmail.com
- Phone: 9220949101
- Address: Malli Devaria, Deoria, Rudrapur, Udham Singh Nagar, Uttarakhand, 263148
9. Changes to This Policy
We reserve the right to update or modify this Shipping and Delivery Policy at any time. Changes will be posted on this page, and we encourage you to review the policy periodically.
By placing an order on Digioxa Shop, you agree to the terms outlined in this policy.